Slaters Schoolwear, Wigan

Street
Unit 7 Eckersley Mill Swan Meadow Rd
PostCode/City:
WN3 5BD Wigan
County:
Lancashire
Phone:
01942 244426 Call
Fax:
0870 333 9062
Updated more than 6 months ago| Claim This Business| Report Incorrect Data

Directions

Nearby transit stations

  • 493 ft Swan Meadow Road/Pottery Road (Canal Bank Offs)607, 631, 633
  • 525 ft Pool Street/Park Street (Honeysuckle Pub)632
  • 0.11 mi Swan Meadow Road/Pottery Road (Op Canal)632

Car Parks

  • 0.24 mi Haig StreetCost: £1.00
  • 0.25 mi Wallgate
  • 0.26 mi Princess StreetFree parking
  • 0.29 mi Pennyhurst StreetCost: £1.00

Reviews

kristy seddon
1 Stars

customer after care

09 September 2014

I bought my five year old daughter a school pi before and first day started to noble secondary front of it looked twelve months old day three it was plucked n threads coming lose took it back and to my supprise told me its not there fault n said shes caught it on a watch I told her she's five and there not aloude watches then proceeded to come up with several other excuses to how its happened then said there's nothing she can do and said to come and pick up a pinny that's been worn for three days n is only fit for rags. Appauling customer service

somersjan
5 Stars

service

26 April 2014

I have been using Slaters since my eldest daughter started school and she is approaching 12yrs. I have always found them to be helpful and have never had any issues. The staff always do their upmost to get what you need. Would not go anywhere else
Tags: #great staff.Write comment    Report abuse

susan boland
1 Stars

Standish High School winter jumpers

, 06 November 2012

1 Star cos you have to have at least 1, otherwise the stars would be empty. Whatever you do DO NOT buy the winter weight jumper from here unless you like holes in your elbows and ragged cuffs with only FOUR TO SIX WEEKS wear. They do a very good impression of a maniac rubbing their elbows up and down the counter to demonstrate wear and tear to the elbow of the jumper. What is my child supposed to do, write with her elbows elevated off the desk? Rude and unhelpful, avoid at all costs. There are better alternatives out there, even if it is only on the service side. Will never buy anything from there again and will be advising averone I know to stay away too. The school has been informed that I don t have a spare £80 to spend on jumpers.
Tags: #Rubbish#AvoidWrite comment    Report abuse

Jayne R
1 Stars

Opening Hours

20 October 2012

I rushed from work to pick up an item I have ordered due to them not having it available on my first visit. I arrived at 4.55 and the place was closed with the metal shutters down and no staff to be seen. The sign outside clearly stated they were open until 5pm. I was very annoyed to have made a special trip out of my way which was a total waste of my time.
Tags: #poor serviceWrite comment    Report abuse

Mrs Hayes
5 Stars

Personalised Service

29 August 2012

I would just like to commend the staff at Slaters, as I have a very small boy going into Y7 at school and they have made his uniform to fit perfect. Thiey have been extremly helpful and friendly, and I would recommend anyone to go.
Tags: #SlatersWrite comment    Report abuse

mrs
1 Stars

incompetence

13 August 2012

I put a deposit on my daughters shool uniform at the beginning of the summer holidays. Just been in to pay the remainding balance after saving up for the past 4 weeks to be told upon collection that the girl who served me had not included the tracksuit and I would need to pay an extra £27! The manager S. was extremely unhelpful and obnoxious, insisting it was human error. I would argue it was incompetence and think that customer service skills training is needed for the management.
Tags: #slatersWrite comment    Report abuse

Mrs.S.Tranter
1 Stars

school uniform

14 May 2012

Have paid for and been waiting 5 weeks for a school track suit, after two visits and 3 phone calls I have been told that they "HOPE" to get some in next week. I never would have placed the order with them if I had known their service was so bad.
Tags: #Slaters#school uniforms#poor serviceWrite comment    Report abuse

Comment

by on 19 July 2012

I ordered one skirt at the beginning of the school summer holidays last year and despite several phone calls to chase it up all their pomises that it would be received in time came to nothing. I was left with no option the day before term started, some 7 weeks after the initial order, to queue for a refund and then go and buy 2 pairs of trousers from the late night M... the trousers were superb quality and to buy 2 pairs was less than one of Slater's skirts. I wouldn't use them again!

Mr jj
1 Stars

Stock and service

29 August 2011

I was made to wait in line for 20 minutes only to be told that there was no stock of the Byrchall Uniform. Surely a sign or notice at the entrance would have been a good and courteous idea. Admittedly the staff are busy at this time of year but this is no excuse for the ignorant attitude of the staff when I was served.
Tags: #Poor Service.Write comment    Report abuse

jean mills
5 Stars

miss

09 April 2011

you can't get the staff nowadays eh Billy,long time since i worked for you,i live in portugal now,been trying to get in touch for ages
miss miss miss miss
Tags: #long time no seeWrite comment    Report abuse

andi
1 Stars

price

03 August 2010

can not belive you can justify charging £17.99 for a box pleat skirt in this financial market its a disgrace you have a captive audiance on this type of skirt reqired by most high schools and boy are you takin advantage of that.

Comment

by on 11 August 2010

try m&s picked up age 13 for £9 and during the 3 for 2 offer

Comment

by on 21 September 2010

do you happen to know who served you? i was very unhappy with my service and wanted to know how you felt and what the initials, if any, were on the top of your reciept so i can compare.

Comment

by on 25 January 2011

I was also appalled with my service at Slaters! my "assistant" was small and extremely loud! the initials at the top of my reciept was JOD! i was extremely happy when the other girl took over her off her dinner. she was extremely helpful! lovley attitude and very smiley! hpwever i have to disagree with the comment about the skirt... they do do cheaper skirts in the exact same style.

Comment

by on 29 August 2011

Having worked in Slaters when they still had individual stores I could never understand why people came there for the 'basics' - standard coloured skirts,trousers, shirts and blouses etc as the mark ups were ridiculous then and even more so now that there are so many other retailers. They have the market cornered for some colours/styles/items with logos and benefit from this but I would never consider buying anything else there.



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